Overview
Shield Automation Group respects your privacy. This policy explains the information we collect through this website, why we use it, and the choices available to you.
Information you provide
When you submit an inquiry, we may collect your name, business email, company, optional phone number, and the information you include about your process or project. Please do not submit sensitive personal information, passwords, payment-card information, or confidential production data through the contact form.
Technical information
Our hosting and security providers may process limited technical information such as IP address, browser type, device information, timestamps, requested pages, and diagnostic logs. This information supports reliable delivery, abuse prevention, and troubleshooting.
How we use information
We use information to respond to inquiries, assess potential work, communicate about requested services, secure and operate the website, comply with applicable obligations, and maintain business records. We do not sell personal information or add contact-form submissions to a marketing list.
Service providers and disclosure
Information may be processed by providers that support website hosting, email delivery, security, or business operations. We may also disclose information when reasonably necessary to comply with law, protect rights and safety, or complete a business reorganization. Providers receive only the access needed for their role.
Retention and security
We retain inquiry information only as long as reasonably needed for the purposes described above, business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no online transmission or storage method can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete information you submitted, subject to applicable law and legitimate recordkeeping needs. You may also choose to contact us directly by email rather than using the form.
Contact
Privacy questions and requests can be sent to nick@shieldautomationgroup.com. We may update this policy as our practices or obligations change and will revise the date shown above.